InflightChangeTroubleTicket

Extends: TaskEntity

Request to change an existing trouble ticket in-flight

Field Required Nullable Type Description Constraints Example

Field	Required	Nullable	Type	Description	Constraints	Example
`@type`	Yes	No	`String`	When sub-classing, this defines the sub-class Extensible name
`@baseType`	No	No	`String`	When sub-classing, this defines the super-class
`@schemaLocation`	No	No	`String`	A URI to a JSON-Schema file that defines additional attributes and relationships
`id`	No	No	`String`	Unique identifier		2d7ed5fd-9f62-4211-bc84-357f5f7b80f5
`href`	No	No	`URI`	Hyperlink reference		https://api.example.org/resource/id
`state`	Yes	No	`TaskStateType`
`requestDate`	Yes	No	`DateTime`	Date when the task resource was created		2023-01-01T08:00:00+01:00
`requestPostedDate`	Yes	No	`DateTime`	Date when the request was posted		2023-01-01T08:00:00+01:00
`entity`	Yes	No	EntityRef
`troubleTicket`	No	No	TroubleTicketRef	Explicit reference to the related TroubleTicket
`appointment`	No	No	AppointmentRefOrValue
`buyerMessage`	No	No	`InflightChangeTroubleTicket_allOf_buyerMessage`
`category`	Yes	No	`array` of `String`	Type of action to be performed with the task resource	minimum items `1`; maximum items `2`; values
`externalIdentifier`	No	No	`array` of ExternalIdentifier	A reference to an externally defined object in the context of the managed entity		[]
`note`	No	No	`array` of Note	Note		[]
`stateChangeDate`	No	No	`DateTime`	The date and time the state changed.		2023-01-01T08:00:00+01:00
`stateChangeHistory`	No	No	`array` of StateChange	The state change history that is associated to the Entity. Populated by the server		[]
`stateChangeMessage`	No	No	`array` of Message	Message for the state change described as a combination of a text and a code.		[]
`requestedResolutionDate`	No	No	`DateTime`	The resolution date requested by the user
`requestedTimeSlot`	No	No	TimeSlot

@type

Yes

String

When sub-classing, this defines the sub-class Extensible name

@baseType

String

When sub-classing, this defines the super-class

@schemaLocation

String

A URI to a JSON-Schema file that defines additional attributes and relationships

id

String

Unique identifier

2d7ed5fd-9f62-4211-bc84-357f5f7b80f5

href

URI

Hyperlink reference

https://api.example.org/resource/id

state

Yes

TaskStateType

requestDate

Yes

DateTime

Date when the task resource was created

2023-01-01T08:00:00+01:00

requestPostedDate

Yes

DateTime

Date when the request was posted

2023-01-01T08:00:00+01:00

entity

Yes

EntityRef

troubleTicket

TroubleTicketRef

Explicit reference to the related TroubleTicket

appointment

AppointmentRefOrValue

buyerMessage

InflightChangeTroubleTicket_allOf_buyerMessage

category

Yes

array of String

Type of action to be performed with the task resource

minimum items 1; maximum items 2; values

externalIdentifier

array of ExternalIdentifier

A reference to an externally defined object in the context of the managed entity

[]

note

array of Note

Note

[]

stateChangeDate

DateTime

The date and time the state changed.

2023-01-01T08:00:00+01:00

stateChangeHistory

array of StateChange

The state change history that is associated to the Entity. Populated by the server

[]

stateChangeMessage

array of Message

Message for the state change described as a combination of a text and a code.

[]

requestedResolutionDate

DateTime

The resolution date requested by the user

requestedTimeSlot

TimeSlot